Submitting and tracking client requests

Full-Service clients now have a more expedited way to submit and track various requests

We have launched an even better experience to submit requests to BCS and track the progress of your requests, so these can be processed even faster for you.

 

Submitting a request

Go to the top right corner of the BCS app to and clicking on "Submit a request".

Windows Explorer - 2025-07-22_14-33-52

Tracking the progress of your request

View the status of your request by going to the top right corner of the BCS app and click on "Manage open requests".

The BCS App - Google Chrome - 2025-07-22_14-36-17

If you want added info on this new feature, you can watch this 2 minute video.

 

Best,